How do you gain a community’s trust during a pandemic? What is the benefit of telling the stories of real people who have recovered from COVID-19? Why should you never use the word “suspect case” when referring to someone who may have the disease?
Combining best practices acquired on-the-ground since March with established guidelines, the Risk Communication and Community Engagement (RCCE) for COVID-19e-learning course is now open. Available in English  and French , the course takes 60 minutes to complete, and provides a certificate of achievement.
Course participants will learn about RCCE principles and best practices, understand how to set up a rumour tracking mechanism, and know where to access resources to design and implement a RCCE plan.
The course was developed by The Regional Working Group for COVID-19 RCCE in West and Central Africa and is open to all.
P.S. In case you are wondering, the answers to the three questions in the first paragraph are:
- Establish two-way communication and work with community leaders, volunteers, and other influencers;
- More likelihood of someone with symptoms visiting a health facility, and it helps fighting stigma;